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ClientFour Seasons Hotels and Resorts logo

A multi-year global partnership building capability among senior digital and commercial leaders.

Kickframe has worked with Four Seasons for several years, developing customized courses, playbooks, and supporting materials and providing instruction and facilitation for the organization's leaders. The work is built in close collaboration with internal subject matter experts, so that each program reflects how Four Seasons operates and supports its broader change management goals.

At the center of the partnership is a global digital leadership program created for the senior leaders who guide digital investment and strategy. It is designed specifically for that audience and delivered through a blended, interactive format, and more than 100 leaders have completed it as the program continues to expand. Kickframe has also designed a range of further modules across business and commercial leadership, work that draws on substantial instructional design and a combination of live and interactive online learning.

Program results have consistently exceeded their stated quantitative targets, and the partnership is ongoing.

If your team is working out where digital and AI fit, let's talk.